News

News

CASE STUDY: 911eye used to locate teenager requiring urgent medical assistance

A teenage female was at a friend’s home babysitting for a few hours. Several hours prior, she took medication that caused her to feel lightheaded and eventually lose consciousness. Upon recovering, she placed a call for EMS services, but the location of the house was not known. A series of questions failed to yield where […]

Live video streaming now enhanced with standalone chat facility

In response to feedback from our clients our 911eye video streaming service now includes a standalone two-way chat facility. If it isn’t possible for a video to be shared or a caller to speak, either the caller or the operator can initiate a standalone chat through the service once connected. Without the need for any […]

Concordia Parish 911 Dispatch joins the 911eye team

Concordia Parish 911 Dispatch has become the first in Louisiana to implement 911eye. Watch a short news item here    

A PICTURE IS WORTH 1000 WORDS- safety and innovation!

Since March 2020, the Edmonton Police Service (EPS) has been testing the 911eye platform, a virtual tool developed to provide Emergency Services across the world with vital situational awareness. Now, the EPS has signed on to continue using the public safety telecommunicator, implementing 911eye to support non-emergency calls that can be responded to by an […]

Chandler PD, AZ working with their community to deploy 911eye

Whenever new technology gets deployed, and especially in the context of a 911 dispatch center, it is vitally important that the communities that center serves are kept up to date and aware. Chandler PD has been publicising 911eye and how it works so that when a member of the public calls requesting help it doesn’t […]

911eye Partners with RapidSOS and is now RapidSOS Ready

Through this partnership, 911eye will give 911 telecommunicators access to live video data via RapidSOS Portal 
 Ewing, NJ – May 18, 2021 ー Capita and Critical Response Group, in partnership with RapidSOS, announced today an agreement to provide first responders and 911 telecommunicators with the ability to access 911eye live video streaming services within […]

Office of the Chief State Medical Examiner, NJ joins the 911eye user community

We are delighted to welcome the New Jersey Office of the Chief State Medical Examiner to the 911eye user community. NJOCSME is the first such agency across the country to start using 911eye. In New Jersey, when a person’s death is unexpected and the cause of death is not immediately known, the death is investigated […]

Duluth Police Department are the first in Georgia to deploy 911eye

As the word spreads about how effective 911eye is in supporting law enforcement operations we are delighted to welcome Duluth PD in Georgia as the first in the state to sign up for 911eye. The service will deliver crucial information to the dispatch center, by way of live video and accurate location data and to […]

First US Fire Department trials 911eye

Jackson County Fire District No 3 have become the first Fire Department in the US to trial the 911eye service and have already seen the benefits with live use in an incident of an RV fire close to a gas station. The pilot service, launched in partnership with the Oregon Department of Forestry’s Southwest Oregon […]

Jefferson County 911 Center, OH the first in state to sign up to 911eye

Jefferson County 911 Center has become the first agency in Ohio to sign up to 911eye. The Center takes 911 calls for a number of agencies in the county and will be using 911eye to enhance their dispatch and response including being able to share the live video with the First Responders. In a recent […]