First US Fire Department trials 911eye

Published Aug 24, 2020

Jackson County Fire District No 3 have become the first Fire Department in the US to trial the 911eye service and have already seen the benefits with live use in an incident of an RV fire close to a gas station.

The pilot service, launched in partnership with the Oregon Department of Forestry’s Southwest Oregon District and Emergency Communications of Southern Oregon, is part of the Fire District 3’s broader tactical advantage initiative, which aims to improve the district’s response to emergency calls, according to District 3 Chief Bob Horton.

911eye came in handy a couple of weeks ago when a report came through dispatch of an RV fire near the Pilot gas station on East Pine Street, said Horton.

“This could be a pretty scary event,” he added, remarking on the proximity of fire to gas pumps. However, video provided by a person on the scene revealed the RV fire had already been extinguished. The vehicle was also far enough away from the gas pumps that it presented no significant danger.

After seeing the livestream, the fire district did not need to scramble responders and resources to the gas station.

To register for a free, no obligation 30-day trial provide your details here