Live video streaming now enhanced with standalone chat facility
Published Jun 21, 2022
In response to feedback from our clients our 911eye video streaming service now includes a standalone two-way chat facility.
If it isn’t possible for a video to be shared or a caller to speak, either the caller or the operator can initiate a standalone chat through the service once connected. Without the need for any app to be downloaded, initiating the chat also activates the GPS feed from the caller’s phone so that, even without video or voice confirmation the location of the caller can be accurately identified and updated during the session.
911eye is in use by law enforcement and public safety agencies across the USA and Canada as both a single service and integrated with the RapidSOS portal.