USE CASE: Mississippi-Louisiana border, summer 2022

Published Dec 12, 2022

Not every 911 call needs an emergency response:

A man and his son were on a trip to a remote area with their truck, trailer, and small boat. During the trip their pick up truck became stuck along the banks of a waterway and a call was placed for assistance. In order to get an assessment of the situation, and limit getting first responder vehicles stuck in the river mud, 911eye was deployed to the father’s mobile phone. It was immediately apparent that the pair was not in danger, but their truck and trailer were in need of a tow truck.

A tow truck was sent to the scene and assistance was provided without the need for a first responder to arrive on scene, preserving these valuable resources for other calls for service.